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usage after final payment

snowback
Good Citizen / Bon Citoyen

Hi. My cycle ends on Nov 15, and I’m leaving the country (likely not returning for 3 years) on Nov 20. I currently have 400 minutes remaining. 

 

I understand that to “end” my service, I just remove the autopay info. My question is, do I have to pay for another 30 days in order to continue to use those 400 minutes between Nov 15 and Nov 20? IOW, if I remove autopay info now, will I be able to use the minutes for those 5 days?

Thanks.

4 REPLIES 4

I agree with @LurganIeUk 

Check with your family and friends if any of them could find use of your line, i know i always find somebody. You can change all the info even get them new temporary number that they can change to something else in 30 days. 

Since you have an add-on you may be able to sell it. Try posting it on kijiji or Craigslist. You can use TextNow or fongo for those 5 days with WiFi. Also it will be useful for you to have fongo or TextNow while away, both are great

LurganIeUk
Mayor / Maire

I would say you have to pay $13 if on autopay on $15 plan. If you have other rewards you could sell or give your plan to someone to take over. 

ShawnC13
Oracle
Oracle

@snowback wrote:

Hi. My cycle ends on Nov 15, and I’m leaving the country (likely not returning for 3 years) on Nov 20. I currently have 400 minutes remaining. 

 

I understand that to “end” my service, I just remove the autopay info. My question is, do I have to pay for another 30 days in order to continue to use those 400 minutes between Nov 15 and Nov 20? IOW, if I remove autopay info now, will I be able to use the minutes for those 5 days?

Thanks.


Yes you will need an active plan to use any add-ons.  Can you switch to the $15 pan for those 5 days you will still have usage.  

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

JoyLuck
Mayor / Maire

@snowback wrote:

Hi. My cycle ends on Nov 15, and I’m leaving the country (likely not returning for 3 years) on Nov 20. I currently have 400 minutes remaining. 

 

I understand that to “end” my service, I just remove the autopay info. My question is, do I have to pay for another 30 days in order to continue to use those 400 minutes between Nov 15 and Nov 20? IOW, if I remove autopay info now, will I be able to use the minutes for those 5 days?

Thanks.


Yes, you need to pay on your renewal date if you want to continue to use any of the services after the 15th. 

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