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transferring number

briggie
Great Neighbour / Super Voisin

I just registered for Public Mobile yesterday. The set up was done through KLINK Mobile. I received a text from Public Mobile that said " We're having trouble transferring your numbeer. Looks like you entered an incorrect ESA/MEID."

Can someone help me make sure my number got transferred? xxxxxxx

Brigitte

2 REPLIES 2

esjliv
Mayor / Maire

@briggie 

 

This is a public forum, please edit your post to remove any personal information. To edit it, hit the 3 dots at top, right of your post.

Sneaky fraudsters are out there, no need to give them any ammunition.

 

Anonymous
Not applicable

you have to Submit a ticket to a moderator.

 

Here’s when and how to contact the Moderator Team:

  • Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to the Moderator Team. Click here to get started.
  • or you can send a private message to the @Moderator_Team by clicking here. You’ll need to be logged in to your Community account for the link to work.

 

  • In your message put it, please include.
  • your account number,
  • your phone number,
  • your account PIN,
  • explanation to them nice Team and nice service 

 

 

  • Good Luck
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