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[ka8000]

I purchased a eSIM card, but it failed to activate it, and now my phone is out of service. what can I do now? 

[LitlLdy · Accepted solution]

@ka8000 ,

Try these below:

1. Reset your Network Settings & reboot your phone
2. In cellular settings make sure that “ Turn On This Line “ (for iPhone ) is selected. (I am not positive where the setting is on a different phone to turn it on, possibly ‘Turn on your eSIM under Mobile Network’)
3. In your Cellular Network Settings manual select Public Mobile instead of Automatic

[Handy1]

@ka8000  Have you rebooted the phone or reset network settings see if that helps. . If no luck please submit ticket with support to fix 

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                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437