If you submitted port request for landline, it will take as many as 3 to 7 days and you won't be able to login My Account until the port is donewhat are you trying to check? You need to ask PM directly for now
Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
CS_Agent will reply to your community inbox, check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
