the phone can't make a call

[Cypm]

since this morning the phone can\t make a call it is no long distance call however i just call the local please relove the problem for me have send private message this morning also however so far nobody reply yet. 

@Mary_M

[Mary_M]

@@Cypm,, it seems like your plan did not renew - please view your private messages for more details 🙂

Mary

[xCameron94x]

by local do you mean the same province? Calling should work. If you have an extra phone can you put the SIM in that phone and see if there's a similar issue. If it is, its most likey a SIM issue.

Did your plan expire and you forogt to pay your bill? This could also be a factor 

[Mary_M]

Good morning @Cypm,

thank you for reaching out to us!

I'm sorry to hear that you have experienced some difficulties using your services - you've come to the right place for help. Rest assured that I have received your private message and I will be respond shortly.

Regards,

Mary