12-06-2025 05:31 PM - last edited on 12-06-2025 05:35 PM by computergeek541
Texting not working
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Quebec Canada xxxxxxxxxxxxx
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Account last 4 digits xxxxxxxxxxxxxxxxx
12-06-2025 10:40 PM
@LindaOrsini
Sim card rarely become defective. You need to contact customer service agent for further help.
Send a ticket via the chatbot to customer service agent (CSA) via link:
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
If that does not work,
Send a private message to CSA through the following link :
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-06-2025 07:43 PM
I did still not working and I inserted the sim card in another phone and texting still not working. Im thinking sim card defective could it be?
12-06-2025 06:39 PM
More details would be helpful? Is data and talk working?
Might want to reboot your phone. Network reset of phone.
12-06-2025 05:34 PM
The information posted here can be seen by anyone. Please do not provide it here as you're only communicating with other customers.
