switch plans between 2 PM numbers

[317035205]

I currently have 2 PM numbers, one is for personal (4G/$40) and the other is for work (2G/$40). I'm wondering if i can switch the plans, the work number needs more data. 

[srlawren]

@Raven_Jet, @317035205 I can confirm that this is not possible, even with moderator assistence.  This has been asked several times before, and answered the same.  

[Raven_Jet]

I know this will be the case so let's see the final results.

[stonechucker]

This request is to change the Fall Promo for the regular $120 package, and frannkly, shouldn't be allowed as the Fall Promo is long gone.

I get that you require more data for the work phone, however this really isn't the best place to have a work phone on a plan.  Yes it can be cheaper, but business should be with the bigger guys, and paid for by the company.  I hope you're not footing the bill on your own for this.

[will13am]

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@Raven_Jet wrote:
From what I've seen it doesn't seem like this will be a possibility. Porting a number to a number that has a $40/4gb/month is possible. But once that's done only one number will be exist. I've never seen an exact swap.

Keep us updated. We want to know the final result.

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Porting the two accounts to each other is likely mission impossible that even the moderator Gods can't undertake.  This can be done by way of account plan changes, which I am sure the moderators have the authority to do.  They do make corrections for account activations where the new customer accidentally selected the wrong features.  @317035205, just send a private message to a moderator and ask nicely. 

[Raven_Jet]

From what I've seen it doesn't seem like this will be a possibility. Porting a number to a number that has a $40/4gb/month is possible. But once that's done only one number will be exist. I've never seen an exact swap.

Keep us updated. We want to know the final result.

[SD08]

Since this requires porting of two numbers with each other, or swapping of plans without losing either, this is not something you can do yourself. If anyone has a chance of doing it, it would be a PM moderator. Best to send one of them a private message with the phone numbers involved. How to contact moderators:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...