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subscription not activated

jasintha2019
Great Neighbour / Super Voisin

hi i have transfering my number from telus prepaid but i have message in public mobile its  SUBSCRIPTION NOT ACTIVATED ,  i want some one help me out this issue 

 

3 REPLIES 3

jasintha2019
Great Neighbour / Super Voisin

hi thanks can i have the porting number pls 

Handy1
Mayor / Maire

@jasintha2019 I’ll send you the porting number private message . Call them they can give status update on the port or re trigger it if needed . If your still having issues I’ll leave you with this first link to support for further assistance 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Cheetah24
Town Hero / Héro de la Ville

@jasintha2019: hey, for porting related issues you should contact the service agent at, https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437. They'll be able to help you out.

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