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subscription not activated

Lindanew
Great Neighbour / Super Voisin

complete payment, downloaded app, followed all instructions but subscription not activated as of now.  Tried all means but no solution.  Client service chat wait for two hours and the lady just said she cannot help then ended chat. 

 I need full refund.

3 REPLIES 3

Lindanew
Great Neighbour / Super Voisin

how do you refund me and I want to cancel the request

Sansan
Mayor / Maire

You'll need to message PM for help. Could be 2 days for reply.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Message them at link. They will troubleshoot ...

@Lindanew 

You will need to contact CS_Agent:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Wait times are much longer than usual.  Hopefully will get a response by tomorrow. 

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