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still no data

Requiem
Great Neighbour / Super Voisin

I still haven't been able to use data since starting my plan, calling and everything else works just data isn't.

5 REPLIES 5

TheOldVR
Deputy Mayor / Adjoint au Maire

 

I threw my SIM in to a burner phone for my bro who was in town for couple of weeks and had the same problem.

 

Tested the SIM in my original phone and all was well, then manually configured the APNs on the burner phone and it all started working perfectly.

 

One thing I did notice is that 3G is SLOW..... I wouldn't touch the 3G plans as the service was very unreliable compared to working on LTE.

mimmo
Retired Oracle / Oracle Retraité
Sometimes it n android a network settings reset.
Also try ur sim Ina different phone and a different sim in yours

Acekiller
Deputy Mayor / Adjoint au Maire

It is most likely a phone issue, and not public mobile issue.  what phone do you use?  If it is a LG then more often than not you have to do a factory reset to get data working.

jeffster1970
Model Citizen / Citoyen Modèle

@Requiem wrote:

I still haven't been able to use data since starting my plan, calling and everything else works just data isn't.


Have you tried to contact @CS_Agent to see if they can sort it out??

 

Also, you may have a change your settings on your phone; what phone are you using? 

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