11-16-2016 02:31 AM - edited 01-04-2022 06:23 PM
So I have a weird problem that I can't seem to figure out what the pattern is.
I just activated my account and ported my number a few hours ago. I even got the confirmation text message saying it's completed. However, here's what I seem to figure out:
Data is fine
Text is fine (haven't tried MMS yet)
Outgoing calls are fine
Incoming calls are fine most fo the time. So incoming cell to cell seems fine. Landline to my cell is fine. But my home VOIP to my cell is not. I get a "number not in service" message.
I've already sent a message to a mod but it's after hours so just seeing if someone has a solution quicker. Thanks.
11-18-2016 02:16 AM
11-18-2016 01:50 AM
not sure if anythign happened but it's working now. took over 24 hours to "propagate" I guess.
11-16-2016 12:39 PM
yea, I work with domains and websites and know what you mean. So let's hope that's indeed the case. Will keep you all posted. As of this moment, my home VOIP is still not going through. Will try my office later once I get in as that's a VOIP line too.
11-16-2016 09:32 AM
@imcphers That would make sense... when I ported from Telus, I technically didn't change networks, so my calls and texts kept coming. I suppose if you're switching from an entirely separate network, it would take time, like you mentioned.
11-16-2016 07:29 AM
I'm pretty sure you are correct. There is a festering period before all is well in the cloud. On my port back in June, it took 24 hours before it was all sorted out and I could receive calls from everyone.
11-16-2016 06:34 AM
Incoming calls seem to be the last thing that gets sorted when porting, at least from my own experience and others. It could be just a time thing as daredogg hypothesized.
11-16-2016 06:06 AM
I wonder if changing your cellphone provider is much like hosting your web domain elsewhere. When you change it's physical location online, you need to broadcast to the world that it has a new location, or else no one can find you. I wonder if porting of numbers is the same? That it takes awhile for everyone to get the memo, and until they do, they'll keep trying your "old address".
11-16-2016 03:30 AM - edited 11-16-2016 03:30 AM
From your VOiP phone, Are you trying with +1 in front of your number?
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