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sim not activating

50feuilles
Great Neighbour / Super Voisin

hello, im trying to activate my sim that i bought at walmart, i keep getting a message saying cannot activate sim

2 REPLIES 2

will13am
Oracle
Oracle

As suggested, trying incognito mode, clearing browser cache and using a different browser are ways around the account activation issues.  Failing this, you can seek help from a moderator. The moderator team can be reached via private message using this link.  Refer to the following link for information on contacting the moderator team.


http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Modera...

Anonymous
Not applicable

@50feuilles, First thing to try is to clear your browser's cache & run the browser in incognito/private mode.  You should also try another browser (if you can), also in incognito/privacy mode.

Is there a more specific message?

 

 

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