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sim cards not recieved

SBassi
Great Neighbour / Super Voisin

I subscribed to your service in late december. I still have not received the sim card

 

2 REPLIES 2

SBassi
Great Neighbour / Super Voisin

its been about 6 weeks

hTideGnow
Mayor / Maire

hi @SBassi 

 Sim card delivery can be 3 days to 3 weeks here

But best to ask PM support agent for status update, you can  submit by direct message:  
      https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437        

Better to ask if you can pickup another one from a nearby Telus or Koodo store instead of wait longer to have them resend a new one

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