selfservice login issues

[ashwgupta]

Hi There,

How are you?

I recently got public mobile but I am not able to login at https://selfserve.publicmobile.ca/

It says Sorry, your login attempt failed. Please try again. 

Please help!

Thanks

[ashwgupta]

@Alex888  done as per your suggestion, lets hope if any mod can pitch in.

[Alex888]

@ashwgupta Try the password reset button, it that still doesn't work you will need to contact the moderators. You can send them a private message here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[ashwgupta]

@Alex888  I tried both options but no luck!

[ashwgupta]

no luck!

[Alex888]

@ashwgupta Try using the Chrome browser in incognito mode, and clear your browser cache.