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rewards aren't reflected in payment amount

Kaytlin218
Great Neighbour / Super Voisin

hi ! 

my plan price is 52$ per 30days but on my credit card I keep getting charged $56. I am also signed up for auto pay hence a $2 reward. So shouldn't my payment on my credit card be $50? Are there some taxes I'm not seeing? 

 

Any help would be much appreciated! 🙂 

11 REPLIES 11


@Kaytlin218 wrote:

thank you, now how do i stop all these replies blowing up my email? 


Upper right hand corner click on your avatar, my settings, subscriptions and notifications, notification settings.  That is where you can select what you want to be notified for.

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

Kaytlin218
Great Neighbour / Super Voisin

thank you, now how do i stop all these replies blowing up my email? 

Ontario taxes are 5% Federal portion, 8% Provical.  Total 13%.

austinhuang
Town Hero / Héro de la Ville

@ShawnC13 wrote:

@austinhuang wrote:

Sales tax.

(52 base - 2 autopay) * (100% + 13.5% assuming Ontario) = $56.75


If this solves your question, please select my reply as Solution!


Ontario tax is now 13.5%? 


Sorry, I live in QC and I just think Ont HST is 13.5% lol... Corrected to 13%


@austinhuang wrote:

Sales tax.

(52 base - 2 autopay) * (100% + 13.5% assuming Ontario) = $56.75


If this solves your question, please select my reply as Solution!


Ontario tax is now 13.5%? 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

cappaj
Model Citizen / Citoyen Modèle

Ha - the math is all over the place in this thread. Sounds like you're being charged $50 + 13% tax = $56.50 total (or I guess a slightly different amount based on your province's tax, if you're not in Ontario).

ShawnC13
Oracle
Oracle

@Kaytlin218 wrote:

hi ! 

my plan price is 52$ per 30days but on my credit card I keep getting charged $56. I am also signed up for auto pay hence a $2 reward. So shouldn't my payment on my credit card be $50? Are there some taxes I'm not seeing

 

Any help would be much appreciated! 🙂 


Yes all plan prices are listed before tax.  So your $52 plan - $2 autopay discount =$50 now add tax I am in BC so will add 12%.  50 *1.12=$56

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

austinhuang
Town Hero / Héro de la Ville

@raghuprasad wrote:

I think your total amount is

Tax: 52 * .13 = 6.76 

Total 52+6.76=58.76

Less $2 reward = 56.76

Hope this helps


Rewards are added before tax, not after, because the actual sale is $50, and only the actual sale is taxable.

stonechucker
Mayor / Maire

 

As shown in the math of the first of the previous posts, rewards are deducted first from your 'Plan Price', then applicable taxes are added to get your total.

 

Your telephone area code designates the province the taxes to be applied.

raghuprasad
Great Neighbour / Super Voisin

I think your total amount is

Tax: 52 * .13 = 6.76 

Total 52+6.76=58.76

Less $2 reward = 56.76

Hope this helps

austinhuang
Town Hero / Héro de la Ville

Sales tax.

(52 base - 2 autopay) * (100% + 13% assuming Ontario) = $56.5


If this solves your question, please select my reply as Solution!

Edit: Correction

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