My service cut out this morning and I was unsure of the cause, so I went to log in to my account to find that the log in had been disabled. I'm not sure what the reason is or if I've done something wrong. Can anyone help out?
@coiledvipers Log in should not be disabled itself unless the account expires for not renewing for 90 days. I see that you had an active line until today. So not sure of what caused your account to be disabled.
Send a private message to the Moderator_Team with your ph#, PIN#, email address, and your account# if known.
If I do need Moderator assistance, what information should I provide?
Once the Community Moderator has responded to your private message, they will provide you with a secure link so they can authenticate your account information
In order to validate your account information, you will be asked for 1) Your account number and 2) Your PIN number
What are the Contact Support’s hours of operation? Monday - Friday 9AM (EDT) - 9PM (EDT) Saturday - Sunday 9AM (EDT) - 7:00PM (EDT)
______________________________________________________________________ I am not a mod. Do not send me private message with your personal info. If you need to contact PM Customer Support Agent, send a Private Message.
