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problem registering my second line

Bob-Baptiste
Great Neighbour / Super Voisin

I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

 

Bob

4 REPLIES 4

BEER
Town Hero / Héro de la Ville

@Bob-Baptiste wrote:

I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

 

Bob


Had the same issue and resolved it by using separate disposable email addresses - In my case I used Yahoo.

Gregmt
Great Citizen / Super Citoyen

 I just created an email for each phone line I have. Then registered / set up each phone under a given email. 

geopublic
Mayor / Maire

@Bob-Baptiste wrote:

I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

 

Bob


If your email supports adding aliases then just setup a different alias for the remaining two accounts and you should be able to complete the remaining activations.

Pizzaeh
Deputy Mayor / Adjoint au Maire

@Bob-Baptiste wrote:

I have 3 phone lines that I activated with the same email adress, I cannot regester my second line for self serve as the page says that the email has already been used and I cannot access the second line through my account. I am looking to change the plan of my second line and have been unsuccessful in doing so because of this issue, any help or advice on how to solve this matter would be greatly appricated.

 

Bob


With Public Mobile it is one line/account per email address.

This post by @jairolevi discusses a workaround; have a read through and see it might work for you.  It's the first post where he/she talks about it.

 

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