06-16-2020 08:29 PM - edited 01-05-2022 11:44 AM
06-16-2020 08:53 PM
@k3 if you haven't activated your SIM card with a temporary cell phone number. Then you can port when you activate it. If you have fone so, follw @RossN 's advice.
Here's 3 articles on activation and porting and the Refer a friend reward if you need them:
1.How to activate https://www.publicmobile.ca/en/bc/get-help/articles/activation-account-set-up
2.How to port https://www.publicmobile.ca/en/bc/get-help/articles/choose-your-phone-number
3 Refer a friend https://www.publicmobile.ca/en/on/get-help/articles/the-refer-a-friend-reward
06-16-2020 08:52 PM - edited 06-16-2020 08:54 PM
06-16-2020 08:32 PM - edited 06-16-2020 08:33 PM
@k3 click on the? Bottom right hand corner Ask Simon to speak to a human this will help create a ticket to speak to a moderator mention port request check the envelope top right corner for a reply response time is 2 to 48 hours
06-16-2020 08:30 PM - edited 06-16-2020 08:39 PM
Go to https://publicmobile.ca.ada.support/chat/
and then type "port request".