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plan change issue

edpayawal
Great Neighbour / Super Voisin

Hello
I need help switching to the new fall 2016 promo I did click on plan change prior to renewal but it went back to the old plan can someone please help me switch my plan my account number is 

9 REPLIES 9

Rockdaddy22
Retired Oracle / Oracle Retraité
Please edit as soon as possible

hummuschips
Town Hero / Héro de la Ville

@edpayawal use the Options button in the top right corner of the first post like below.

 

11-8-2016 8-50-07 AM.png

Rockdaddy22
Retired Oracle / Oracle Retraité

There's an option button on the full site, just checked lol

Rockdaddy22
Retired Oracle / Oracle Retraité
You can do it from the desktop version of the site, not the mobile. I don't know if that helps

edpayawal
Great Neighbour / Super Voisin
How do you edit

Rockdaddy22
Retired Oracle / Oracle Retraité
It's a known bug, don't worry. It's definitely an easy fix, it just might take a few days because the mods are so busy.

Rockdaddy22
Retired Oracle / Oracle Retraité
Use this to send a message to a mod with that info. Please delete that info for your own good.

http://productioncommunity.publicmobile.ca/t5/Announcements/Information-required-before-sending-a-me...

stonechucker
Mayor / Maire

@edpayawal,

 

Please immediately remove your account number and phone number, as this private information is currently sitting in a publicly accessible forum.  Protect yourself.

 

 

Rockdaddy22
Retired Oracle / Oracle Retraité
Please edit that info ASAP this is a public forum
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