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bibi11
Good Citizen / Bon Citoyen

I am being harassed by telemarketing; how can I change my phone number?

9 REPLIES 9

Carmen62627
Great Neighbour / Super Voisin

You could always just block the numbers so they can't call you again 

bibi11
Good Citizen / Bon Citoyen

Perfect; it worked !!!!!!!! Thank you SO MUCH and have nice day 🙂


@bibi11 wrote:

I am using a laptop but I just cannot find the option. I see community rewards chatbot logout then overview subscription&adds on payments my referrals my rewards and profile purchase a sim card view usage history view payment history but not change phone number...


EZPZ...click on Profile > My Phone Number ...in there, you click on your number and you can select a new number

bibi11
Good Citizen / Bon Citoyen

I am using a laptop but I just cannot find the option. I see community rewards chatbot logout then overview subscription&adds on payments my referrals my rewards and profile purchase a sim card view usage history view payment history but not change phone number...


@bibi11 wrote:

I cannot log in to the app since I dont have an intelligent p[hone; any other suggestion?


Sure do...log in to your Public Mobile account using a laptop.

bibi11
Good Citizen / Bon Citoyen

I cannot log in to the app since I dont have an intelligent p[hone; any other suggestion?


@bibi11 wrote:

Even if I dont answer their calls every few hours they manage to load my voice mail; this is a very annoying situation 😞


Once you answer a call of theirs, they know your number. Just start using my suggested method...after about a week, calls will diminish substantially. Just don't answer any caller that you don't recognize their number. I get maybe 2 per month now and used to get 2 per hour !!

bibi11
Good Citizen / Bon Citoyen

Even if I dont answer their calls every few hours they manage to load my voice mail; this is a very annoying situation 😞

hairbag1
Mayor / Maire

@bibi11 

sure can...log in to the app > Account..scroll down to Change phone Number.  In the future...just don't answer calls if you don't recognize the caller...if it's a legit call, they can leave a message and you can call back if you want to.

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