payment went through - not being used towards plan?!

[fcukyofeelingz]

I made a payment for the amount due on my bill and it's saying my account balance is now $43.00 however, I don't WANT the account balance to stay at $43.00.... it should just be automatically put towards my plan, the same one I get every month. It won't let me add my account balance towards my $42 plan, it's just sitting in my account balance and my account overview is still saying it's suspended.
This is the 3rd time this has happened, all randomly. I added my card to avoid headaches, not being more. Help please .....

[zhadj030]

As mentioned above this is a mod's domain ; 3 times means a lot of pain to deal with. I hope they can fix this glitch soon

[Samianauman]

@fcukyofeelingz
It's seems like system glich
Send a msg to mod and also mention them its a 3rd time which is really a pain
Contact mod dept they will help you with the process
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