payment voucher not valid

[nicole125]

Hi, I purchased a @$20 payment voucher from Canadian tire yesterday afternoon.  This mourning while trying to add it to my account, the system keep saying it's not valid.  I have been using this method to renew since becoming a customer a year and a half ago and it has never give me problem.  I am really frustrated and would greatly appreciate if someone can help.  TIA

[nicole125]

Thank you so much. It works.  Greatly appreciate your help.

[RosieR]

oops too late

[JK8 · Accepted solution]

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@nicole125 wrote:

Hi, I purchased a @$20 payment voucher from Canadian tire yesterday afternoon.  This mourning while trying to add it to my account, the system keep saying it's not valid.  I have been using this method to renew since becoming a customer a year and a half ago and it has never give me problem.  I am really frustrated and would greatly appreciate if someone can help.  TIA

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Try adding it by dialing 611 from your phone. Some vouchers take a few hours to activate, but you said you had no problem before with the CT vouchers.