payment not processed

[Chris28]

I want to know my account is suspended when I paid my bill on August 13 with 3 payment vouchers?

[Timer]

@Chris28 

use browser from computer, clear cache and cookies and use one page inPrivate mode,

To Login Page

and go to status is Active.

[computergeek541 · Accepted solution]

If your renewal is today and your service is working, ignore any error messages about your account being suspended. Renewals sometimes don't complete until well into the day.