cancel
Showing results for 
Search instead for 
Did you mean: 

number transfer

greghaftner
Great Neighbour / Super Voisin

i wish to keep my current number, but when i go to transfer it over the computer is telling me it is not a valid canadidan phone number. which is strange because i got my number with telus while i was living in kamloops.

2 REPLIES 2

Timer
Mayor / Maire

@greghaftner 

use browser from computer,and clear cache and cookies and use one page inPrivate mode,

Activate Your SIM Card Online

 

PM contact support team by CS_Agent  to fix it.

esjliv
Mayor / Maire

@greghaftner is the number currently active with the previous provider?

 

Check to see if your number can be ported from this Koodo website (Telus owns Koodo and Public Mobile), so, same allowances here:

https://secure.koodomobile.com/checktransfereligibilityparrot/default.do?lang=en&appname=otherportal

 

Are you a current customer trying to transfer over, or are you trying to port during activation?

 

 

Need Help? Let's chat.