no route found

[George1509]

Someone tried calling my Public Mobile number from the USA but they received a "No Route Found" error 

message.    Is the error on their side (their service provider) or is this something in the Public Mobile set up?

Any ideas?

cheers

[GeorgeO]

Many thanks .....it is intermittent so that is likely the problem.     Normally phone calls work fine so something is wrong with this service I guess

[esjliv]

@George1509 - could be just a temporary network, technical, or capacity issue. Ask them to try again, or ask them to try a different phone number in Canada and see if the same happens.

[softech]

@George1509 

But you can receive calls from other without problem?  And you didn't just join PM with porting, right?

It is likely a problem on the caller side.  Ask them to reboot phone first and try again.   Make sure they can call Canada and remember to put a 1 in front of your  10 digits number