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09-23-2021 06:33 PM - edited 01-06-2022 03:26 AM
how do I change my email address on my current public mobile account?
Solved! Go to Solution.
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09-23-2021 06:49 PM
you Have To Submit a Ticket To Contact Customer Support Agent by CS_Agent ,
Explain your issue to they can solve your issue, they are nice service Team the will help you 100%. and they will change for you,
Here’s how to contact Customer Support Agent by CS_Agent,
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to Customer Service by CS_Agent. Click Here link to get started.
- or you can send a private message to Customer Service by CS_Agent, by Click Here link.
- You’ll need to be logged in to your Community account for the link to work.
- please include in your message,
- your account number,
- your phone number,
- your account 4 digit pin,
- Customer Support Agent by CS_Agent, will Response to your inbox by private message
Check your private message inbox (click on the envelope top right of your screen)
Good Luck..
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09-23-2021 06:36 PM
@billkuhl wrote:how do I change my email address on my current public mobile account?
If it's for self-serve account, you'll need to ask CS for help:
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09-23-2021 06:35 PM - edited 09-23-2021 06:36 PM
Contact a CSA.
- Get help with your account the easy way by starting a conversation with our virtual assistant, SIMon. It’ll take you to relevant help articles, or if it’s something more urgent, it can help you submit a ticket to our Agents. Click here to get started.
- Alternatively, you can send a private message to our Agents by clicking here. You’ll need to be logged in to your Community account for the link to work.
Hours of operation:
You will often get an answer within an hour. During peak periods, you may need to wait up to 48 hours.Customer Support Agents are available:
- Monday to Sunday: 6 AM to 10 PM EST
Keep an eye on the envelope icon in the top right hand corner for a reply from the CSA.
