need a replacment sim card

[zmh1175]

I just upgraded my phone and need a new sim. but I really dont want to pay 10 dollars for it. anyway I can get one without charge? thanks

[Kayfun101]

you should get a hold of customer service

[zmh1175]

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@dhanadhan wrote:

No way to get it without paying $10. You will get that $10 back when you activate that sim. So its technically free. 

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are u sure you will get 10 dollars credit back even no for new account?

[Luddite]

Unless your phone has died, just order a new sim. MUCH MUCH safer.

[zmh1175]

I have my account almost 2 years. it was old one. 

[Rockdaddy22]

If you're near Barrie Ontario I could give you one.

[NDesai]

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@rugerty100 wrote:

@NDesai, usually how long does it take before the refund is processed?

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I believe 1-2 business days. 

[rugerty100]

@NDesai, usually how long does it take before the refund is processed?

[srlawren]

@zmh1175 cutting down your current SIM could be an option, but there's a possiblity you could damage (destroy) the card, and then be without service for several days while you wait for a new one.  I'd say it's not worth the risk, and would recommend you order a new one and just use your old phone for a few more days until you get it.  As @NDesai mentioned, you can get the $10 credited back to your PM account.

However, depending how long ago you got the card, as @Luddite says, it may acutally be one of the "tri-punch" cards, meaning it's actually a nano SIM card (smallest possible size), sitting inside a small plastic adapter ring that converts it to a micro SIM card (medium sized), sitting inside another adapter ring that converts it to a full SIM card (largest size).  You may not require a new SIM or cutting at all, you can just remove adapter piece(s) to get to the right size.

[Luddite]

Look at your sim and see if it was one of the tri-sims. If so you can just remove the pieces you don't need and put in the new phone. For more detailed help what is make/model of you old and new phones? 

If your new phone takes a smaller sim, you can VERY carefully cut it to fit; or find a friendly Koodo/Telus kiosk that will trim it in their cutter. Some will do that for free.

Still, Dhanadhan's suggestion is best.

[NDesai]

No way to get it without paying $10. You will get that $10 back when you activate that sim. So its technically free.