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need a PUK code

timp
Great Neighbour / Super Voisin

i need a code for my phone or else I am going to have to go the the old fashion carriers that have real people answering their calls and helping

3 REPLIES 3

Mary_M
Retraité / Retired
Retraité / Retired

Good morning @timp,

 

I've just sent you a message 🙂 I'm waiting on your reply, and i'll be more than happy to help!

 

Regards,

 

Mary

** Please do not post private info such as: phone number, account number, pin etc.. This is a public forum. **

RobertQc
Mayor / Maire

@timp wrote:

i need a code for my phone or else I am going to have to go the the old fashion carriers that have real people answering their calls and helping


PIN unlock key (PUK) is a SIM-specific code used to prevent unauthorised use of a SIM card. 

 The PIN (Personal Identification Number) enables secure access to the SIM card and network. It is provided with your SIM card. 

  • If the PIN code is entered incorrectly 3 times, the phone is locked (except for emergency calls) and requires a PUK (Personal Unlock Key) to reactivate it.
  • Once the PUK is recovered and validated, you will be asked to choose a new PIN.

 Caution! If the PUK is entered incorrectly up to ten times in a row, the SIM card becomes unusable.

 To get PUK code, reach out via private message to our support teams. More info here

 

PJC
Town Hero / Héro de la Ville

You will need to send a message to the mods for this. Include your account info and your phone detaills:

 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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