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my account get locked

1amtiger
Great Neighbour / Super Voisin

Hi Team,

 

my account is locked and I cannot retrieve my password.

 

someone please help.

 

my credit card has expired and how I can renew my credit card payment.

 

Thanks

2 REPLIES 2

Shazia_K
Retraité / Retired
Retraité / Retired

Hey @11amtiger, 

 

I'm sorry about this, 

 

Can you please send me a private message with your Public Mobile phone number? 

 

Thanks,

 

Shazia

* Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

SD08
Retired Oracle / Oracle Retraité

You'll need a moderator's assistance. I'll tag @Shazia_K  for you.
Here's further info on how to contact them:
http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Contacting-our-Community-Moderators/ta-...

 

You'll need to send them a private message with your account phone number.

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