08-19-2021 01:24 PM - edited 01-06-2022 03:12 AM
I don't remember my pin number can you please help me change it
Solved! Go to Solution.
08-19-2021 08:16 PM
You need to provide your registered email address, PM phone number, address etc for the CSAgent to reset your PIN.
08-19-2021 03:24 PM
@marjolein wrote:I need a PIN number since I forgot my pin number.
How do I obtain this
Yes, we provided you the way already. You have to contact PM Customer Support Agent to get it reset
08-19-2021 03:19 PM - edited 08-19-2021 03:29 PM
you have To Contact Customer Support Agent by CS_Agent , and Submit a Ticket
your account 4 digit pin, >> you will say forgetting and they will Reset for you,
go to my original posts and see how you will contact them.
08-19-2021 03:12 PM
I need a PIN number since I forgot my pin number.
How do I obtain this
08-19-2021 01:27 PM
Explain your issue to Contact Customer Support Agent by CS_Agent ,
they can solve your issue, they are nice service Team the will help you 100%.
Here’s How To Contact Customer Support Agent by CS_Agent, and Submit a Ticket
Good Luck
08-19-2021 01:25 PM - edited 08-19-2021 01:25 PM
@marjolein this is the Community and you are not talking to the moderator , now renamed as Customer Support Agent, directly,
please open a ticket and work with them
1. For faster response (2 to 48 hours), Click on the bubble in the lower right corner and request moderator assistance, or you can also use this direct link instead https://publicmobile.ca/chatbot, then type "Submit a ticket", select Account-specific issue, then select I need a human now. Follow the prompts to submit a ticket.
2. Or you can Send a private message to the moderator here: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437