@moderator_team Online Account Locked coz entered wrong password twice. Please Help!!

[simbhasin27]

@CS_Agent

My online account is locked coz I entered my password wrong twice. My account also suspended today as I need to charge it again. Just got public mobile last month only. So was trying it first time. My CC is also not registered. I am not able to call or update my payment info.

Please help asap.

Thanks,

Simran

[KMG]

You can contact the Moderator Team to reset your password, but this might take 48hrs.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Alternatively, to reactivate your account, you could also buy a voucher and enter the voucher number using *611.