08-19-2017 03:09 PM - edited 01-05-2022 02:43 AM
Alright after one month where i had my line for 27$ btw thanks to have gave back my 10$ that was looking like stealing and rippin costumer, now I tried to add an amount of cash to my account. first i switched my one month plan to a 90 day plan it's never worked then i've got to the payment option i tried to add an amount and theres was no new place to add the number. so i tried the amount due button it's only took 10$ due to my old plan. after that i tried to add more money selecting choose your amount then my credit card was charged 50$ (57 with tax...) so in reality my line did not cost me 76$ but in reality it costed me one payment of 17 buck, with tax. and another one of 50$ with tax. wonderful so now your **bleep**ty website made me pay like 7$and more in tax to just pay your **bleep** 76$ WTF...... but my public mobile account is still empty at 27$ when i'm suppose to have like 77$ in it. when i tried to change my plan after that there is no more button to change my plan now. also i will need to wait on the 20 august for my plan to change, does it will change alone or i will need to come over this buggy website to **bleep** with it again? seriously. PAY YOUR WEBMASTER MORE CASH. AS I SEE EVERYONE WITH a 90 day account get suspended after one week. will it also be my case? are you not trying to do competition to the other retailer like you ? do i need to change ? do i made a mistake by choosing public mobile?
08-19-2017 03:17 PM - edited 08-19-2017 03:18 PM
Unfortunately you will need moderator assistance. Click this: message to moderators to send a private message to the moderator team with your phone number and an explanation. A friend recently had a similar issue and it took 48 hours for the account to be corrected.
Is your phone at least still working?
08-19-2017 03:15 PM