locked out

[JamminSue]

Hi,

I am locked out of my account.  Can someone unlock for me so I can make a payment?

Thank You

[Mary_M]

Hey @JamminSue,

thank you for getting in touch with us !

I can confirm that your private message has been received, someone will get back to you shortly 🙂

Cheers,

Mary

[will13am]

@JamminSue, if you are looking for a password reset, you will need to get a moderator team member to do it reliably.  The moderator team can be reached via private message using this link.  Refer to the following knowledge base link for information on contacting the moderator team.  Good luck.