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issues with transferring number!

MichaelGachenga
Good Citizen / Bon Citoyen

its wild that I have to come here to get some sort of help, I've tried everything I can to submit a ticket and its not working. I tried to transfer my my number from fizz and got an error saying the account number I entered was wrong.. I'm not sure if the transfer worked properly so can someone please help!

5 REPLIES 5

MichaelGachenga
Good Citizen / Bon Citoyen

awesome! thanks for this.

ok awesome! thanks for the info I've sent a message to support!

SamSong2345
Good Citizen / Bon Citoyen

I had the same issue.  Had to reach out to support via ticket, they requested porting again and said it went through. After that took about 8 hours to get message from Fizz that my account has been deactivated. 

RenzenTerza
Great Neighbour / Super Voisin

Same issue!

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