is there a problem with self-serve?

[daredogg]

Attempting to future date my plan with the newer 4.5 GB for $40 plan, and the change my plan screen keeps coming up blank... Anyone else experiencing issues?

[daredogg]

Thanks everyone for the feedback... glad to know it just wasn't me. I'll keep trying every 30 minutes or so, and hopefully eventually I'll get in. 

[will13am]

Maybe too many users making plan changes at the same time.  I made the change without problem on the first try. 

Edit:  It does look like the self serve portal is being hammered with requests.  It took minutes for me to login.  I doubled checked my future dated change.  It is still there. 

[CalvinW]

I ran into the same issue. I think they were updating it with the new 4.5GB $40 and 5.5GB $45 promo plans.

[mimmo]

hapened to me earlier today aswell,  I was even getting a 404 error at one point when clicking the "try out more options" link

i went back 30 minutes later and it worked.  maybe server overload?

[daredogg]

Nope... not browser related...  I already tried different browsers before I posted (to eliminate the risk of looking like a noob) 

[LEGO]

@daredogg I have just tried it, same thing! Empty fields in Self-Serve! 

Unannounced maintenance OR we have been hacked?

[Anonymous]

Hey, @daredogg, did you try clearing your browser's cache, or using your browser in privacy / incognito mode? 

[vogelhut]

Haven't tried changing plans myself, but try a different web browser and see if that fixes the problem. You can also open the site in incognito mode as there may be some cached data causing the issue.