12-09-2022 02:08 PM
My previous service provider Rogers, says the porting of my cellular number was not completed. Please resend them a porting request in order that they may process it.
Solved! Go to Solution.
12-09-2022 02:12 PM
@Jojo85 hi I will send you the porting dept number so that they can reinitiate the transfer request for you check your message envelope
12-09-2022 02:10 PM - edited 12-09-2022 02:12 PM
@Jojo85
You can do that yourself by asking a Public Mobile Customer Support Agent
All you need to do is either send a private message to CS_Agent or use the Chatbot Simon to get a service ticket ask for the port request again.
12-09-2022 02:10 PM
Here's a good link that could be of help https://publicmobile.ca/en/on/get-help/articles/number-transfer-port-troubleshooting
