iPhone pic text doesn't work

[Jeng2]

Just arrived back from USA to Toronto & my pic text always doesn't work when I get back. Can someone please help 

[Jeng2]

I hit reset & somehow it worked. Thanks for replying 

[meocon]

@Jeng2 you can go to this website by your phone web browser to install APN http://www.unlockit.co.nz/unlockit/ if you have a phone with Telus/Koodo you can try to reset network settings.

[will13am]

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@Jeng2 wrote:

This happens all the time & used to be able to call speak with support and they would tell me what to type

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Please follow this knowledge base post.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-up-Data-APN-on-your-phone/ta-p...

[Jeng2]

This happens all the time & used to be able to call speak with support and they would tell me what to type

[Jeng2]

What should the APN set as?

[NDesai]

Check your APN settings. It might still be connected to one of the US carrier. If you receive other texts, your service is probably working fine.