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i paid but i still dont have service

Trev11
Great Neighbour / Super Voisin

ive made m payment but i still dont have service

3 REPLIES 3

Pizzaeh
Deputy Mayor / Adjoint au Maire

@Trev11 wrote:

ive made m payment but i still dont have service


Have you logged into your self serve account? What does it say beside Account Status?

What plan did you activate?

chrisbasm
Model Citizen / Citoyen Modèle

@Trev11  Is this a new activation, or were you paying for an existing account/plan?

Alex888
Mayor / Maire
@Trev11 Are you moving your phone number from another company? Have you restarted your phone? Is your phone detecting the Public Mobile network?
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