how do I find customer support?
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03-12-2024 02:25 PM
trying to subscribe..port request did not go through..now cant contact customer support to te;ll them to send request again.
What is their "address" on this group. CS_Agent does not work
Thanks
marg
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03-12-2024 03:51 PM
I needed support recently and it was a PITA to find but once I did, the response was quick and helpful. I used Chatbot to "Submit a Customer Support Ticket" followed the link and everything went smoothly from there... good luck. (Clear cache if you get any page not found errors)
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03-12-2024 02:55 PM
tried the number...not too useful...was for koodoo. Could not reach live person. Thanks
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03-12-2024 02:51 PM
that is what I have been doing..goes to error 404 or forbidden access.
Is customer support down??
Marg
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03-12-2024 02:37 PM
For Customer support, please submit a ticket with CS Agent using this Chatbot link: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
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03-12-2024 02:34 PM
Check your message. I will pm you number to call.
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