help with payment

[mac2talk1]

Hello I m having some troubles getting a payment into my tangerine account to make a payment, because my phone is not accepting a security code so that I can get payment into account, and then renew plan. So at this point  will not be able to make a payment until either you are able to help or I am able to figure it out. I still what my plan and to keep paying just not sure how to go about to make payment, any suggestions.  There is a small amount of payment in account, (20) you could take and then i would be able to put the 9.12 plus 174 and some cents once phone is operating just need phone to be operating! So asking for Help!

[hTideGnow]

@mac2talk1 

try click Didn't Receive code or Resend code and see if you have Send Email or Send voice message option (with send voice message, call yourself using another phone to retrieve Voicemail)

If those option not there, you can resume service first by buying a voucher from Shoppers Drug Mart or Loblaws and then call 1-855-4PUBLIC using another phone and load the voucher to resume service