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help porting number

ebailey
Great Neighbour / Super Voisin

hey so i tryed to port my number, but not sure if it 100% worked i can phone people but no one can phone me. any help would be great 

 

@CS_Agent

1 REPLY 1

ShawnC13
Oracle
Oracle

@ebailey, how long ago did you start the process?  It could take a couple of hours to complete.  If you are able to make a call then the porting process has started.  Your old SIM is probably still active as well and would receive calls and texts.  If you have a dual sim phone you could run both sims until that port is complete.  If it has been a while since you started the porting process and you feel it is stuck in progress. 

You will need to message a MOD for assistance, click on this link Moderator Team
to send a private message .
In your message please include:
* PM account email address
* SIM card number(if available)
* PM phone number
* Detailed explanation
Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)
 

 


I am happy to help, but I am not a Customer Support Agent please do not include any personal info in a message to me. Click HERE to create a trouble ticket through SIMon the Chatbot *

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