help on porting numbers

[wantphone]

@CS_Agent, please help on porting phone number.

[mimmo]

@wantphone use your old sim till the port is completed.

[wantphone]

Appreciate the reply. I'm hoping to receive response very soon.

[RobertQc]

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@wantphone wrote:

1-3 business days? Do they reply over the weekend too?

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Yes they work weekends

Monday-Friday 9am-9pm (EDT) and Saturday-Sunday 9AM-7:30PM (EDT)

[wantphone]

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@Anonymous wrote:

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Who said business days? Yes they work slightly shorter hours on weekends.

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Nobody said calender days either. But thanks for answering the question. 

[Anonymous]

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@wantphone wrote:

1-3 business days? Do they reply over the weekend too?

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Who said business days? Yes they work slightly shorter hours on weekends.

[wantphone]

1-3 business days? Do they reply over the weekend too?

[Dunkman]

@wantphone

Yes, it will usually take 1-3 days for moderator to get back to you.  You can still use your old SIM/service if still available.  

[wantphone]

I initiated the process online but an error message came back on meid. Apparently, there is no redo anymore.  I did contact the mods but I guess their response will not come for few days from now?

[KMG]

Can you provide more information?  Have you starting the porting process, or are you looking for instructions on how to do it?

You can port your number by logging into to selfserve, and clicking on "change your number".  This will give you the option to port your old number.

If you have already starting porting, and it doesn't complete within a day or, you should contact the Moderator Team with a private message so that they can look into it.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437