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got new sim card then what?

TC
Good Citizen / Bon Citoyen

Hi - my phone is showing "emergency calls only" and so public mobile sent me a new sim card.

i updated my new sim card number on my personal account page.

put the card into my phone, it's the same problem

can someone advise

3 REPLIES 3

srlawren
Retired Oracle / Oracle Retraité

Hi @TC,

 

If you haven't already, please send @Saray_O the info she requested, and she should be able to assist you fairly promptly.  Hope you get a quick resolution.

 

 


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Saray_O
Deputy Mayor / Adjoint au Maire

Hi @TC

 

Could you send me your new Public Mobile SIM card number and your Public Mobile phone number through a private message? I will assist you 🙂 

*Please do not post private info such as: phone number, account number, pin etc.. This is a public forum.

NDesai
Oracle
Oracle

Can you try the sim in another phone? 

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