My son got the message: Hey, it's Public Mobile. We're having trouble transferring your number. Looks like you entered an incorrect account number. Someone from our team will contact you shortly using your original phone number or the alternate number provided. You can also get in touch via our virtual assistant at: https://urlshortner.tiia.ai/xYpc_
hi @Jason08liu if you used the app to subsribed and go to Complete Subscription step, the esim was already installed and you don't need the QR code. Please check if you see PM esim in the Sim Manager or Settings -> Cellular screen
