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eSIM not registering

Ang1357
Great Neighbour / Super Voisin

Where do you find pin for eSIM? I have an r above signal strength bars. Not connecting to network in US.

2 REPLIES 2

Neil11
Model Citizen / Citoyen Modèle

You're still roaming when you're in the US, but it's included in your plan so there are no extra charges. You'll want to: 

1) Turn Data Roaming ON

 

2) Set Network Selection to AUTOMATIC

 

3) Set Preferred Network to 4G/LTE (because roaming on AT&T 5G doesn't work)

 

TheSterlinger
Deputy Mayor / Adjoint au Maire

@Ang1357 
R means roaming. Usually default pin is 1234. If that doesn’t work you can see if a CS agent can reset for you.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

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