data Sony Xperia 3 Phone

[trevorBraun]

Hi I have a data plan with lots of room, My phone is a Sony Xperia 3.

My data has stopped working- I  can not access the internet via my phone

I can make calls. when I try to go on line

it says I am off line and try

turning off Aeroplane mode- i  have done that

turning on Mobile Data or WiFi-  works on wifi but not Mobile data- it appears on

checking signal in area- i have all bars and can make calls

really frustrating can someone help

[CaNuCk07]

@trevorBraun  sometimes, an os update of setting change on your phone can cause it too.

[Samianauman]

I know shouldn't be disappear but good part is all back to working condition now
Maybe network setting got reset some how

[trevorBraun]

thanks that worked when I inputted all of those settings, Why would they have disappeared? and stopped working?

[Samianauman]

Here's a Xperia 3 apn location link
https://www.spark.co.nz/help/mobile-data/device/sony/xperia-z/check-apn-settings-sony-xperia-z/

And here's the public mobile apn setting
Once you double check your phone is unlocked here's a link where you can get all apn setting click on the link to get details

 http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Setting-Up-Data-On-Your-Phone/ta-p/26

[trevorBraun]

Ifound APN and its Public Mobile 

[trevorBraun]

what where do I find APN? I see Internet Settings and I click that- it says it will connect to internet and nothing happens.  It was working fine a few days agoa

[will13am]

Have you checked the APN settings to make sure they are correct?  Checked that mobile data is enabled and that the data meter is set above the current usage value.