11-01-2025 09:51 AM
please how can i get CS
11-01-2025 10:03 AM
@Ann1529 Share your questions here, the Community might be able to help quicker
11-01-2025 09:54 AM
hi @Ann1529
You can easily submit a ticket with CS Agent using Chatbot here: https://widget.telus.tiia.ai/publicmobile/publicmobile.html Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In". (If unable to receive 2FA SMS, click "Didn't Receive Code" or "Resend Code" and Select "Send Email") If any issue with ticket submission, you can submit ticket by direct message: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
11-01-2025 09:53 AM
You can use the orange chatbot icon on the lower right to open a ticket. Type submit ticket and select Contact us A Public Mobile customer support agent will help.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html
You can also send a private message with this link
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
