charged twice

[zel]

Hi there,

I was charged twice on my credit card and I am asking for a moderator to look into my account and explain to me what had happened to the overpaid amount.

[zel]

thanks for your help!

[ShawnC13]

@zel, sorry to hear that you were charged twice.  You will need to contact a Moderator for assistance. 

To send a private message to a moderator click this link.

In your message please include:

• PM Phone Number
• 4 digit PIN (if you don't remember this then they will need at least 3 of the following to verify your identity)
• account number 
• date of birth
• complete address listed on account with postal code
• email address on account
• most commonly called numbers
• alternate number listed on the account
• last payment date and amount
• last 4 digits of the credit card
• Detailed explanation

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