09-14-2022 04:36 PM
Hi, I already have an active Public Mobile My Account, but I want to change my email address. How do I do that, please?
09-14-2022 04:37 PM - edited 09-14-2022 04:37 PM
@scottAkerr
hi to change your self serve email you need to contact a customer service agent
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
type request email change
2. alternatively you can private message them here
check your community envelope for a reply
09-14-2022 04:37 PM
@scottAkerr , to change the email address you need to click on the chatbot link at the bottom of the webpage and initiate a support ticket.
