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changing 90 day plan after 60 days

BajaBrenda
Good Citizen / Bon Citoyen

Can I change my plan from a Canada-wide calling plan to a text only plan part way through the 90 days?

Will the remaining amoung from the calling plan be available to use for a text only plan?

Or do I have to pay more to get a text only plan?

I will be out of the country for 3 months but want to keep my number.

I could port my number out and then back again later when I'm back in Canada.

 

Thanks!

6 REPLIES 6

BajaBrenda
Good Citizen / Bon Citoyen

Thank you! I understand that if I change my plan now I will lose the features for the next month that I already paid for. No problem, I will leave the current plan for the extra month and then, since I turned off autopay, I have another 90 days to sign up for a new plan. Thanks for your comments as I didn't really understand the pay in advance no refunds. It's all good! I'll still save money other other options having bought the 3 month plan. Cheers!

srlawren
Retired Oracle / Oracle Retraité

@ShawnC13 I read it as she wants to change the plan now with 30 days left and is wondering if she can still make calls for those 30 days after changing the plan.  So you might be right.

 

@BajaBrenda if you were talking about future-dating the plan change to happen at the end of your current 90 day cycle, then you can continue to use whatever features are available to you on your current plan in the meantime, including the calling.  But not that whether you change the plan in 30 days, or change it now, as soon as it becomes a text-only plan, you will have no more ability to make or receive calls.  

 

@ShawnC13 there, I think that covers both bases.  🙂


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@srlawren wrote:

@ShawnC13 wrote:

No it will not you will lose calling abilities if you change to text only


@ShawnC13 sorry, but if I've understood what you're saying here, this is completely wrong.  You must have a talk component in your plan to make calls.  Changing from a plan that inlcudes any talk service (in @BajaBrenda's case, Canada-wide calling) to a plan that has "no talk" as the talk option, will result in the inability to make or receive any calls.  Period.


@srlawren, I think but not sure you may have misread that portion

 

Will the remaining amoung from the calling plan be available to use for a text only plan?

I read that as she was wondering if she would have calling still for the remaining 30 days even if she switched to text only but had paid for 90 days of calling, so I answered with

 

No it will not, you will lose calling abilities if you change to text only

 

Did I misword that?

 

 


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srlawren
Retired Oracle / Oracle Retraité

@ShawnC13 wrote:

No it will not you will lose calling abilities if you change to text only


@ShawnC13 sorry, but if I've understood what you're saying here, this is completely wrong.  You must have a talk component in your plan to make calls.  Changing from a plan that inlcudes any talk service (in @BajaBrenda's case, Canada-wide calling) to a plan that has "no talk" as the talk option, will result in the inability to make or receive any calls.  Period.


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ShawnC13
Oracle
Oracle

@BajaBrenda, I will answer your questions in order

  1. Yes you can change your plan at anytime
  2. No it will not you will lose calling abilities if you change to text only
  3. You would have to pay the amount of the Text plan and lose out on the remainder of your current plan with no possible refund
  4. This is the great news that won't cost you anything.  Let your plan run out it's 90 days.  It can sit in a suspended state for 90 days without losing your plan or number on about  day 88 I would go in and make a payment to activate it.  So if you are leaving with 30 days left on your current plan and are gone for three months that should work out for you that you come back say around day 60 of your plan being suspended and make a payment to have it reactivated.
  5. Yes you can but if you are on a promo plan or a plan that is no longer offered once you port out your number your account is closed and you would no longer have access to those plans.  As well your sim would become deacitvated and you would need to purchase a new one.

 

 


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will13am
Oracle
Oracle

This is a prepaid service with no refunds.  If you switch plans before the current one ends, you will end the current plan right away with no refund.  You can future date a plan change and use up the remaining time in the current plan without loss of paid credit.  For extended absenses, you can let the account go into suspension for up to 89 days without impact.  Simply restore the account to active status by paying up.  Dormant accounts after 90 days are closed.  It would seem like the best option is to let the remaining month run its course, use 60 days of the suspension allowance and restart the account upon return in 90 days.  Hope this explanation helps.

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